PinnedLive stream shopping: What is it, and which industries are leveraging this platform?Nowadays, it has become possible for brands to launch and showcase their products to millions of customers from different parts of the…Aug 10, 2021Aug 10, 2021
Craft the Winning Experience: A Deep Dive into Customer Experience (CX)In today’s digitally driven marketplace, where customer expectations are constantly evolving, businesses can no longer afford to operate…May 1, 2024May 1, 2024
Return to Origin in Logistics: Strategies to Reduce RTO RatesIn today’s fast-paced world of e-commerce and global trade, efficient logistics operations are crucial for businesses to thrive. However…Feb 7, 2024Feb 7, 2024
Maximizing Efficiency, Cost-Efficiency, and Innovation: Unraveling the Comprehensive Benefits of…In the ever-evolving landscape of global commerce, businesses are continually striving to optimize their operations, reduce costs, and…Nov 9, 2023Nov 9, 2023
Document Verification in Insurance: Enhancing Accuracy and EfficiencyIn today’s fast-paced world, where digital transformation is the norm, industries continually adapt tonew technologies to streamline their…Sep 27, 2023Sep 27, 2023
Outsourcing vs. Offshoring: Understanding the DifferencesIn today’s global economy, outsourcing has become a popular strategy for companies looking to reduce costs, increase efficiency, and focus…Apr 4, 2023Apr 4, 2023
Customer Experience Trends to Explore in 2023As we approach 2023, businesses must keep abreast of the latest customer experience (CX) trends and adjust their strategies accordingly…Mar 14, 2023Mar 14, 2023
5 Key Benefits Of Back-Office Support In BankingThe global banking industry has undergone a paradigm shift with technology-powered front-ends and a rise in digital payments over the last…Jan 28, 2022Jan 28, 2022
Contact Center Outsourcing: The Ideal Fit Across IndustriesDelivering an excellent customer experience is a top priority for all enterprises. In fact, customer satisfaction sets the foundation for…Jan 18, 2022Jan 18, 2022
How Can Virtual Shopping Experience Ramp Up Your Festive Sales?Customers like to shop during the festive season. They splurge on products and usually postpone their buying activity throughout the year…Oct 5, 2021Oct 5, 2021
Customer Retention: How to Identify the Right ApproachCustomer acquisition is stressed repeatedly in every stakeholder meeting to generate leads and revenue in any organization. However, what…Sep 15, 2021Sep 15, 2021
Small Business Process Automation: Harness it for a future that worksSmall businesses have the potential to grow faster.Sep 1, 2021Sep 1, 2021
Phygital in the automotive industry: Wind of change in delivering CXThe automobile sector has matured into providing a phygital buying experience. The pandemic has accelerated this process considering social…Aug 9, 2021Aug 9, 2021
Why is customer lifecycle management crucial for your business?Brands know how important it is for them to build long-lasting relationships with their customers. However, even after providing delightful…Jul 9, 2021Jul 9, 2021
What do digital bank customers expect from their onboarding experiences?With the onset of the digital revolution, our lives have transformed to the next level, which was never conceived a couple of years ago…Jun 28, 2021Jun 28, 2021
How to manage customer expectations in the digital landscape?It is understandable that any business, be it a manufacturing company or a retail business, should regularly invent itself according to the…Jun 17, 2021Jun 17, 2021
6 Ways for brands to maximize customer retentionDid you know, a 5% increase in customer retention translates to more than a 25% increase in profits? (Source)Jun 12, 2021Jun 12, 2021
5 Misconceptions about outsourcing image annotation servicesAs a result of advancements in the field of AI and ML, it is being put to a variety of applications across the wide spectrum of…May 31, 2021May 31, 2021
